MUCAR CDE900 PRO

MUCAR CDE900 PRO

After receiving the CDE900 Pro to run diagnostics, I also purchased the FCA SGW full unlock license (not knowing what this ability gives me for my 2021 Jeep Gladiator). I also purchased the full 28 maintenance reset and complete manufacture software. I wanted the full experience of what this tool could do. Following that, I see that CHRYSLER/Dodge/Jeep isn’t supported in all the 28 maintenance resets (like Tyre size calibration and Start/stop, air/fuel calibration…just to name a few… and I’ve provided feedback to have this manufacturer listed) A form response was provided that ‘this may take time etc, etc… but the code writers and program designers have had time and the tool and “extra” features are sold. There’s no way that me, as a customer, is able to know what features, resets, calibrations are supported by my manufacturer unless you buy the tool and all its “extra” features. It is then you find out what abilities you have… I’m disappointed and it’s not easy to get it across to whomever is supposed to receive our “feedback” to understand what the problem is or to even do something about it. The same “customer care” representatives for MUCAR are the same ones at THINKCAR and I’m sure there is a serious communication breakdown as they are in China. I’ve have been using THINKCAR from there very beginning of their “startup” and they would rather “sell” than “support”. Support can take a very VERY long time to get anything done and my hope from getting this “pro tool” was that I would just perform with all its paid programs and features and I would NEVER have to contact the “support team” for anything. If you are “selling”, have it supported!

The quality of the Mucar CDE900 Pro is very good. Works very well. I didn't try yet the full power of the diagnostic, but for now is it worth your money.

appena acquistato il prodotto ho voluto subito provare il prodotto se veramente era così come lo descrivevano e appena acceso mi sono accorto delle fantastiche potenzialità dopo una mano con il supporto tecnico sono riuscito con la diagnosi su una vettura di oltre 20 anni che dire strumento top con possibilità di sbloccare altre funzionalità

appena acquistato il prodotto ho voluto subito provare il prodotto se veramente era cosi come lo descrivevano e appena acceso mi sono accorto delle fantastiche potenzialità dopo una mano con il supporto tecnico sono riuscito con la diagnosi su una vettura di oltre 20 anni che dire strumento top con possibilità di sbloccare altre funzionalità